Terms of service
** Once your order is placed, you cannot change, alter, or cancel your order in any way. In the event an item in your order is not available you will be offered alternatives or the option to receive a full refund for the item to the original payment method. **
** If for any reason you are not completely satisfied with your purchase you may return your merchandise for a refund less any applicable restocking fees. Final Sales items cannot be returned or exchanged.
** We have no control and accept no responsibility for the sizing you select for your merchandise. Please check the provided size chart to ensure correct sizing. **
RETURN AND EXCHANGE POLICY
RETURN INSTRUCTIONS
You must request a return authorization number and ship the item back within 7 days after receiving your order.
Place your item back in the bag or box with your original packing slip. Clearly write your return authorization number on the outside of the return package.
Items must be unworn, unwashed, and with tags attached in order to be accepted as a return.
Once your item is received and inspected, we’ll send you an email notification that your refund has been processed to the original payment method.
A prepaid shipping label request can be made during the RA request process, or you can provide your own label using any other trackable method. If you use our prepaid shipping label, a shipping and handling fee of $8.95 per item will be deducted from your refund.
PLEASE NOTE
Once we receive your package, it can take up to 30 business days to process your refund. If you need an exchange that is time sensitive due to an upcoming event, please let us know ASAP and we will work with you to expedite the process! Final Sale items cannot be returned or exchanged.
REFUNDS AND SHIPPING
A prepaid shipping label request can be made during the RA request process, or you can provide your own label using any other trackable method. If you use our prepaid shipping label, a shipping and handling fee of $8.95 per item will be deducted from your refund.
All international customers are responsible to pay any and all fees when shipping an item back. (Duties, taxes, brokerage fees etc)
For questions, please email us at returns@marlasfashions.com.Request a return authorization number at www.marlasfashions.com/returns
INTERNATIONAL SHIPPING
You may be subject to import duties and taxes, which are levied once a shipment reaches your country. Additional charges for customs clearance must be borne by you; we have no control over these charges and cannot predict what they may be. Custom and import duties are not included in our shipping charges.
Customs policies vary widely from country to country; you should contact your local customs office for further information before you place your order. Additionally, when ordering from MarlasFashions.com you are considered the importer of record and must comply with all laws and regulations of the country in which you are receiving the goods.
MarlasFashions.com reserves the right to approve which countries it will ship to and in the event a country is not approved, the buyer will receive a full refund.
On international shipments, delays may occur that are beyond our control caused by such factors as weather, language barriers, duties, taxes, import restrictions and custom services.
If duties are not paid upon entry to the destination country, or the merchandise is refused, the product will be abandoned in the destination country and the customer will be responsible for 100% of the product cost and shipping. The customer will not receive any type of refund or credit for abandoned products.
ORDER CHANGES AND CANCELLATIONS
Once your order is placed, you cannot change, alter, or cancel your order in any way. In the event an item in your order is not available you will be offered alternatives and the option to receive a full refund to the original payment method.
PRODUCT AVAILABILITY
MarlasFashions.com has made every effort to display accurately the products featured on the Site. However, the colors we use and the capabilities of your computer monitor will affect the colors you see on your screen. MarlasFashions cannot guarantee that your computer monitor will accurately display color, texture, or any merchandise details.
MarlasFashions is not responsible for errors made in selecting a dress size and cannot guarantee a dress will fit. It is the sole responsibility of the shopper to use a tape measure to take their measurements properly and then select the size that best fits them based on the size chart for the particular item purchased. MarlasFashions reserves the right to change sizes available and the size charts at any time.
SITE CHANGES
In order to keep the site current with our latest fashion ideas, MarlasFashions frequently changes the merchandise offered. This means that we cannot guarantee that an item displayed on a previous visit to the Site will still be available when you visit again. We reserve the right to make changes to the Site without prior notice. Should you be unable to locate an item you saw on a previous visit, please contact us and we will make every effort to meet your needs. Prices displayed on the Site are quoted in U.S. dollars and are valid and effective only in the United States.
Risk of Loss: Risk of loss or transfer of title to the Buyer or customer occurs when MarlasFashions delivers the merchandise ordered to a common carrier in good condition for shipment to the customer.
User Comments, Feedback, Postcards, and other submissions: We welcome your comments and feedback regarding the Site, our products and our services. All comments, feedback, postcards, suggestions, ideas, and other submissions disclosed, submitted or offered to MarlasFashions on or by the Site or otherwise disclosed, submitted or offered in connection with your use of the Site (collectively, the "Comments") shall be and remain MarlasFashions 's property.
Such disclosure, submission or offer of any Comments shall constitute an assignment to MarlasFashions of all worldwide rights, titles and interests in all copyrights and other intellectual properties in the Comments without payment of any compensation.
Thus, MarlasFashions will own exclusively all such rights, titles and interests and shall not be limited in any way in its use, commercial or otherwise, of any Comments. MarlasFashions is and shall be under no obligation (1) to maintain any Comments in confidence; (2) to pay to user any compensation for any Comments; or (3) to respond to any user Comments.
You agree that no Comments submitted by you to the Site will violate any right of any third party, including copyright, trademark, privacy or other personal or proprietary right(s). You further agree that no Comments submitted by you to the Site will be or contain libelous or otherwise unlawful, abusive or obscene material. You are and shall remain solely responsible for the content of any Comments you make.
You hereby grant MarlasFashions an irrevocable and unrestricted license to use, modify, reproduce, transmit, display and distribute such materials, information, suggestions, ideas or comments (other than your name) for any purpose whatsoever.
Acceptable Uses:
You may use this site for legitimate shopping purposes only. You may not harm the Site in any way or otherwise use the Site in any improper manner, including, but not limited to hacking into the Site's systems, spoofing or faking e-mail headers or slowing or stopping the functionality of the Site.
In the event you register and/or purchase product, you agree to: (a) provide true, accurate, current and complete information about yourself as prompted by the registration form. If you provide any information that is untrue, inaccurate, not current or incomplete, or MarlasFashions suspects, for any reason, that such information is untrue, inaccurate, not current or incomplete, MarlasFashions, in its sole discretion, has the right to not fulfill your order or suspend or terminate your account and refuse any and all current or future use of the site.