REFUNDS

Receive a Refund less 10% Restocking Fee on any qualifying item.

EXCHANGES

Size not quite right? Call us to exchange for a new size.

STORE CREDIT

Receive a full store credit for all sale items.

QUESTIONS & ANSWERS

WHAT IS YOUR RETURN POLICY?

  • Exchanges: Should you need a different size in the same style dress, please contact us at:

TOLL FREE: 1-866-746-7145

CALL / TEXT / WHATSAPP: 416 536 2956

EMAIL: returns@marlasfashions.com

  • Refunds: Regular priced items may be returned for a full refund LESS 10% Restocking Fee and Shipping.
  • Store Credit: Sale items may be returned for a full store credit. Store Credits do not Expire.

Return requests must be made within 5 days of the delivery date.

All items should be returned in the same condition as when you received it, unworn, undamaged, saleable, with original tags and packaging. Items returned with signs of obvious use may be subject to the return being rejected and the item returned to the customer at their expense.

HOW DO I RETURN AN ITEM?

Step 1: Request a Return Authorization # within 5 days of receiving your product.

Step 2: Put product and paperwork in box.

Step 3: Write Return Authorization # on the outside of the shipping box.

Step 4: Ship within 5 days of receiving Return Authorization #.

All returns require a valid Return Authorization # (RA). You must request an RA # within 5 days from receiving your order.

Returns must be shipped within 5 days of receiving an RA #. Once we receive a return, please allow 5-10 business days to process the refund/store credit.

All international customers are responsible to pay any and all fees when shipping back an item. (Duties, taxes, brokerage fees, etc.)

HOW CAN I EXCHANGE AN ITEM?

If you need to exchange your purchase, we are happy to help!

Please contact us at:

TOLL FREE: 1-866-746-7145

CALL / TEXT / WHATSAPP: 416 536 2956

EMAIL: returns@marlasfashions.com

 

WHAT IS YOUR INTERNATIONAL POLICY?

All international customers are responsible to pay any and all fees when shipping back an item (duties, taxes, brokerage fees, etc.)

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