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Who We Are?
MarlasFashions.com is Headquartered in Toronto, Canada with offices and warehouses located all across North America. Our company started 35 years ago as a family business and has grown into a large e-commerce dress store that ships worldwide. We pride ourselves on customer service & being experts in dresses and making you look good!
Jesse F.From the second I reached out via live chat with Camiila , the service was unreal... Amazing... She checked stock and walked me through arranging for curbside pick up and completing the transaction... This is the part that blew me away... They arranged for me to do a Sunday afternoon pick up... From start to finish less than 24 hours. Beautiful gown for my daughter . amazing quality. . and customer service I have never experienced ... Mind officially blown....thank you all so much
Enza C.best ever, largely due to Eva and her outstanding customer service. We were looking for a prom dress but with so many to choose from we were unsure of where to begin. Eva, realizing we needed help, stepped in and gave us direction and, with much patience and indulgence, helped us find THE perfect dress! Would definitely recommend Marla's to our friends and family. Thanks again Eva!
Nino K.Special thanks to Eva and Aria for the AMAZING EXPERIENCE at Marla's!
Both were very helpful and kind.
With their help my daughter said Yes To The Dress!
Wendy B.Crazy busy place in Toronto with a great selection of dresses. Grade 8 grad dress was bought online. Great gift bag for the student as well. Thanks
Question About Sizing
How to Find the Right Size?
Use a measuring tape to figure out your measurements for:
1. BUST - wrap the measuring tap around the fullest part of your bust.
2. WAIST- wrap the measuring tap around the smallest part of your stomach area
3. HIPS-wrap the measuring tape around the fullest part of your hip where your buttocks protrude out the most. That is where you should hold your tape for measuring the hip.
Question about Shipping
When will I Receive my Dress?
Canadian orders are shipped via Canada Post and will arrive between 7 to 12 business days. Once orders are placed - there is an extra 24 hour processing time for any changes to the order. All orders are shipped from our Toronto location. There are no duty or brokerage charges and all prices are in CAD.
US orders are shipped via FedEx and will arrive between 7 to 12 business days. Once an order is placed, there is an extra 24 hour processing time for any changes to the order. All orders are shipped from our US warehouse. There are no duty or brokerage charges and all prices are in USD.
Question about Returns
What if I Need to Return my Dress?
You received your dress not feeling the style? Here is a step by step way for returns:
1. Email us at returns@marlasfashions.com within 3 business days of recieveing the dress to get a RA#.
2. Write the RA# on the outside of the box with a note inside if you would like a refund or exchange for a size
3. Ship the dress back to us within 5 business of receiving the dress.
For Refunds: a 10% Restocking Fee will be deducted from the final price.
For Exchanges: Restocking Fee will not be deducted.